Shipping Rates & Information

Shipping Rates
Shipping fees will vary by destination. Rates to US destinations can be previewed by entering the delivery address zip code on our shopping cart page.
Delivery Times
All in stock merchandise is usually shipped within 1-5 business days once billing information has been verified. Please be sure to provide complete shipping and billing information to avoid possible delays.
Standard Delivery orders shipped within the continental US are shipped via UPS Ground and USPS Priority Mail and should be received within three to five business days from shipping date (See map below for more info). UPS can ship only to physical addresses. All PO Box addresss will ship USPS Priority Mail.
UPS 2-Day & Next Day orders must be received before 11:00am, EST in order to ensure same day shipping (Monday- Friday). All UPS 2-day & Next Day orders must ship to a physical address (no PO boxes).
Shipping via USPS
Please note that USPS delivery time is NOT guaranteed. USPS offers the Priority Mail delivery time of 2-3 days as an estimate only. If delivery time is critical to your project we strongly recommend selecting UPS shipping during checkout.
Express Shipping
UPS 2nd Day & Next Day delivery service is available for all locations within the US. Rates will vary from state to state. PO Box and Military APO/FPO Addresses are not available for UPS Express shipping. UPS 2-Day & Next Day orders must be received before 11:00am, EST in order to ensure same day shipping (Monday- Friday). Any UPS express order received after 11:00am, EST (or requesting Custom Cutting Service) will be shipped the following business day.
Delivery to PO Boxes and Military APO/FPO Addresses
Orders delivered to PO Boxes and APO/FPO addresses will be shipped USPS Priority Mail. Standard ground shipping charges will apply.
Delivery to Alaska and Hawaii
Ground shipments to Alaska and Hawaii will be sent Priority Mail.
Delivery to Puerto Rico
Ground shipments to Puerto Rico can be sent USPS or UPS. The final shipping costs to addresses outside the continental US may be higher than shown during checkout. Any customs duties will be the responsibility of the purchaser.
International Shipping
More about international shipping
Paper Samples
Our paper samples are shipped using Priority Mail with shipping cost starting at $5.95. Small sample orders of up to 3 samples may ship First Class Mail. UPS Ground, 2-Day, and Next Day shipping is also available for sample orders.
Lost Shipments | Missing or Damaged Items
All lost UPS packages must be reported within 10 business days of your order's ship date. All lost USPS packages must be reported within 30 days of your order's ship date for packages shipped within the United States, and within 45 days of your order's ship date for packages shipped Internationally. Please let us know of any missing or damaged items within 7 days of receiving you order. If we are notified of a lost package or missing/damaged item after this time frame, we will be unable to process your request.
UPS Ground Shipping Time Estimates
UPS ground map
For UPS Ground, a business day does not include Saturdays, Sundays, or holidays.
In addition, the day your package is shipped is not counted as a business day. For example, if your package ships on Monday and takes 2 business days to arrive, your package would arrive on Wednesday, the second business day after the ship date.