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Home>Customer Service>Privacy and Security
 
Privacy and Security

This is the web site of Paper Mojo LLC.

Our postal address is

Paper Mojo
560 Clifton Blue St
Wake Forest, NC 27587

We can be reached via e-mail at or you can reach us by telephone at 1-800-420-3818

The Information We Collect
For each visitor to our Web page, our Web server automatically recognizes only the visitor's domain name or IP address, but not the e-mail address or any other personal information.

We use domain name/IP address information only to generate statistics and reports about site traffic and browsing patterns. It is not possible for us to gather personal information from domain name/IP address information. The information we collect is used for internal use to review aggregate information on which pages customers visit and to improve the content of our web site. Our information is not shared with other organizations for commercial purposes. We do not partner with or have special relationships with any ad server companies.

We do have forms on our site where customers are asked to provide personal information. This information is used to process the order transactions requested by the customer. We provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we record about them and the contact information (e.g., name, address, phone number) that we record about them. Customers can access this information by logging into their account. Personal contact information, such as billing and email address can also be updated through this link. We do not store customer credit card information on our server.

Google

We use Google Anaylytics to provide third party tracking using cookies to gather annonymous data about our website visitors experience. We use this data to tell us where we are succeeding in providing a good customer experience and where we are failing. We also use it to learn how customers are finding us.

We use Google Adwords Remarketing to present our website ads to our web visitors. What this means:

  • Third party vendors, including Google, will show our ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.
  • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page .

Security
When we transfer and receive financial information, we use the latest SSL protocol to transfer the data. Should any information be intercepted, it will be unintelligible without the unique key used for decryption. We do not store customer credit card information on our server.

We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

PaperMojo.com and PaperMojoMax.com are registered with the Authorize.Net Verified Merchant Seal program.

Online Payment Solution

We have partnered with TrustWave for additional credit card security and our websites have been issued a certificate of PCI compliance. TrustWave is certified by the payment card brands as both a Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV).

Cookies
We use cookies to record session information, such as items that customers add to their shopping cart. A cookie is a small piece of information that web sites use to "remember" data about visitors. Customers who disable cookies in their browser or use cookie-buster software on their local computer may find the display of items in the shopping cart inaccurate or experience problems logging into their personal account.

Passwords
Passwords are used on our site as an added security feature. Once a customer has chosen a password, it will be encrypted using the latest SSL protocol and stored in our database in the encrypted format. Passwords are never displayed to anyone except when included in a "lost password" email send to the registered email address of the customer.

Email Addresses
We collect the e-mail addresses of those who communicate with us via e-mail. We may contact customers regarding the details of an order or to answer questions or service requests.

Promotional Email Lists
We send promotional emails and newsletters only to customers and web visitors who opt-in to our mailing list. If you do not want to receive promotional e-mails from us in the future, please follow the unsubscribe instructions at the bottom of the promotional email.

Paper Mojo has partnered with Constant Contact for mailing list security and best practices. Paper Mojo has agreed to the terms and conditions of Constant Contact's anti-spam policies, along with following email marketing, survey, and event marketing best practices. This means that we may only send you general email communications, survey invitations, or event invitations if we have your permission. And, it means that you can have the confidence that you may safely unsubscribe at any time. Also, in keeping with the law, we agree to include valid contact information on every communication to you.

 

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